Buzmate is designed so one self-employed tradesman can set the whole thing up alone, on their own phone, with no installer and no customer-side app. It asks for exactly what your AI needs to sound right and answer correctly — nothing more.
Business name, address, service type (plumber, electrician, cleaner, HVAC, landscaper, financial advisor, or your own custom category), city, and country (US, Canada, UK or Australia).
Working hours, your real phone number, and a password for the account. This is also where you can set pricing and any custom instructions for the AI.
Buzmate provisions a dedicated phone number (a paid line when configured, or a free number as a fallback) and links it to an AI assistant built from your settings. You can also skip activation and use Buzmate purely as a manual CRM.
Buzmate uses your carrier's built-in conditional call forwarding (USSD codes), so calls only ever reach your AI when you don't pick up within a delay you choose (15–30 seconds). Customers keep dialing your real number; they never see or dial the AI's number directly.
"Thank you for calling [Business]! This is [Assistant Name]. How can I help you today?" — in the voice and tone you picked.
Name, callback number, the service needed, and — if enabled — their address and a preferred appointment time.
Answers pricing questions from your configured rates, and uses any scripted responses you've written for common topics.
Confirms details back to the caller, flags emergencies for priority callback, and — if auto-booking is on — books the job straight into your calendar (conflict-checked), texts a confirmation, and queues 24h/12h reminders automatically.
Orchestrates the call: speech-to-text, the conversation model, and text-to-speech in one real-time pipeline.
Drives the conversation itself — understanding the caller, following your custom instructions, and deciding what to ask next.
Generates the natural-sounding voice for all eight assistant personas.
Provisions the dedicated phone number and sends SMS appointment confirmations.
One codebase ships the same app to iOS, Android, web and desktop.
No — Buzmate is built first for the individual tradesman or self-employed professional. One person, one phone, one app. There's no separate admin role, no multi-seat setup, and no IT person required to get it running.
No. Calls are forwarded from your existing number using your carrier's own forwarding feature. Customers always dial the number they already know.
Log in from any device with your phone number and password — your business setup, pricing, scripted responses and lead history restore automatically. You can also self-reset your password without contacting support.
The AI still works — it falls back to a sensible default script (greet, collect name/number/service/location/time, confirm and end the call) and simply tells callers the team will follow up to confirm pricing.
Yes — type to it in the in-app Test Call chat, or place a real test call to your own phone, before you turn on forwarding.
Yes — onboarding can be skipped at the activation step, and Buzmate still works as a manual calendar, leads list and invoicing tool.
The interactive demo mirrors the real settings screen — flip every toggle and ask the AI how it works.
🎤 Open the Interactive Demo